Contact Information

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Support

Directory Assistance

Dial 411 for Directory Assistance within Vermont

There is no charge to residential customers for the first 3 calls to In-State Directory Assistance within each billing period. The maximum number of requests per call is two. After the 3 call monthly allowance you will be billed 64¢ each time you call In-State Directory Assistance. If you dial 0 and have the operator connect you to In-State Directory Assistance, the charge will be 92¢ and will not be included in your monthly 3 call allowance.

Directory Assistance outside of Vermont

1-(Area Code)-555-1212

Please check with your Long Distance Carrier for their out of state Directory Assistance charges

Directory Assistance for toll free numbers

1-800-555-1212

If you or someone in your household is hard of hearing, or speech disabled, and uses a TTY device exemptions from telephone charges may apply. Operator Assistance is free to qualified customers who have difficulty dialing. Directory Assistance is free to qualified customers unable to use telephone directories.